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Blue Connect Mobile NC

Size： 27.00M
Versions： 7.20.0
Updated： Aug 08,2024

Introduction

Introducing Blue Connect Mobile NC, the ultimate app for Blue Cross NC health plan members. With this app, you can securely connect to your health plan and access all the information you need about your benefits. No more confusion or hassle - this app provides clear, easy-to-understand details about your coverage, helping you manage costs and make better health decisions. The best part? It's incredibly simple to use and conveniently accessible from your mobile device. From real-time claims status to a digital version of your member ID card, this app has it all. Plus, you'll have access to helpful tools like provider search, urgent care finder, and a medical procedure cost estimator, so you can make informed choices about your healthcare. Say goodbye to paperwork and hello to a more connected, convenient healthcare experience with the app.

Features of Blue Connect Mobile NC:

- Simplified Login and Security: Blue Connect Mobile offers a simplified login process through device-native Face Authentication™ and Fingerprint ID™. This provides users with a secure and convenient way to access their health plan.

- Access to Essential Information: The app provides a digital version of the member ID card, making it easier for users to access and present their information when needed. It also offers real-time claims status details, allowing users to stay updated on their spending towards deductibles and out-of-pocket limits.

- Helpful Tools for Informed Decisions: Blue Connect Mobile includes a range of helpful tools. These tools include a provider search feature to find healthcare professionals, an urgent care finder, a medical procedure cost estimator, and a PCP selection tool. These features empower users to make more informed choices about their healthcare.

- Convenient Access to Documents: Users can access important digital documents within the app, including Explanation of Benefits (EOBs), member letters, plan materials, and monthly invoices. This feature eliminates the hassle of keeping track of physical paperwork and provides easy access to important information.

Tips for Users:

- Set Up Face Authentication or Fingerprint ID: To enhance security and streamline the login process, take advantage of the Face Authentication or Fingerprint ID feature. Simply follow the app's instructions to set it up, and enjoy a quick and secure login experience.

- Stay Updated on Claims Status: Regularly check the claims status details to stay informed about your spending towards deductibles and out-of-pocket limits. This will help you manage costs and make better decisions about your healthcare.

- Utilize the Helpful Tools: Take advantage of the provider search feature, urgent care finder, medical procedure cost estimator, and PCP selection tool to make more informed choices. These tools can help you find the right healthcare providers and estimate costs accurately.

Conclusion:

Blue Connect Mobile NC is a user-friendly app that provides Blue Cross NC health plan members with convenient access to essential information and helpful tools. From simplified login options to real-time claims status details and digital document access, the app ensures that users can easily manage their health plan and make informed decisions. With features like provider search, urgent care finder, medical procedure cost estimator, and PCP selection tool, Blue Connect Mobile empowers users to take control of their healthcare and make choices that best suit their needs. Download the app now to enjoy a seamless and hassle-free health plan management experience.

Rating： 4.5
Votes： 492
Category： Lifestyle
Language：English
Developer： BCBSNC
Package Name： com.bcbsnc.healthnav

Comments

A Google user

App is awful. It use to work just fine but now I can't get past the log in page. It keeps coming up with network error. I've uninstalled and reinstalled but nothing different.

Aug 12, 2024 08:31:50
Pam Spragins

Don't know what BCBS did in the latest update but I can't install the update. Can install other app updates just fine, just not this one. Uninstalled and now can't install at all. Way to go BCBS, you broke it! 7-2-2020 tried again to install, still says Can't install Blue Connect Mobile NC! So not fixed! Tried calling, after being in hold for 1 hour, I gave up! 7/5/2020 They finally fixed it, got the app reinstalled.

Aug 12, 2024 01:50:23
A Google user

Well for starters i cant pay my bill with a credit card because of "technical issues" that have been going on since i downloaded this damn app so i have to use a bank draft. 2nd i cant even read my messages. It shows i have 2 messages and i cant even open them, just takes me to a blank screen.

Aug 11, 2024 22:03:16
Bryan Heath

I have had to download this app several times. I have the latest version installed. Everytime I try to log into the app I receive the following message "we are experiencing technical difficulties at this time, please try again later". Do not download the app, go online and log in.

Aug 11, 2024 02:58:18
Devan Vogel

Pretty slow, not as comprehensive as the website when searching for providers. Glitches and kicked me out twice in 20 minutes. But it does confirm in network facilities/Dr's. Buch easier than waiting on the 800 line

Aug 10, 2024 16:16:53
Quinn Gibson

HILARIOUSLY DYSFUNCTIONAL. For the billions of dollars the entire medical field makes, there's ZERO excuse for this. Automatic payment- does not work. Setting up billing notifications- does not work. Notifications within the app- does not work. It's been obvious for years that this country doesn't care about our health or well being, but the least they could do is make it less obvious than this.

Aug 10, 2024 13:43:14
A Google user

App used to work great but now I am unable to login, even though I'm using the same username and password that logs in successfully on a browser. I've tried resetting my password, uninstalling and then reinstalling the app, hasn't dolved the problem yet.

Aug 10, 2024 08:54:26
Dru Nichols

Was informed of update by Google Playstore. Could not update the update, though I tried nearly every method listed to resolve the issue. Finally uninstalled the app, restarted phone, then tried to reinstall the app. Was not successful. Tried to reinstall later. Was unsuccessful again. Wasn't a useful update for me.

Aug 10, 2024 08:15:51
Rodney Haynes

BCBS/NC regardless of what this company says about wanting their customers to have online access to their accounts, with their limited customer service and apps like this makes me wish I had never chosen BCBS. Edit: Rather than call a perpetual phone tree or email customer service (which I currently have no response yet for a couple of days) I believe I have a work around. BUT I can assure you until BC/BS eliminates the requirement to create new sign ons for each product, problems will con'

Aug 09, 2024 15:10:25